How much are the shipping costs?

As soon as the items you have selected are in the shopping cart, you will be automatically shown the shipping costs.

Where do we deliver?

Deliveries are only possible to delivery addresses within the EU. However, it can not be delivered to packing stations. The service is provided in Mönchengladbach.

How much is the installation service?

We would be happy to make you an individual offer.

The prices stated on the product pages include VAT and other price components.

24 hours express shipping is not possible.

You can either pay in advance, invoice, cash on pickup or PayPal.

Bank details:

Bank: Postbank

Owner: Thorsten Sievert

IBAN: DE13 4401 0046 0364 2824 68BIC: PBNKDEFFAll prices include 19% VAT, plus shipping

Corresponding excerpts from the general terms and conditions (GTC):§ 5 Means and conditions of payment

5.1. Payments are generally accepted as advance payment by bank transfer or PayPal, cash on collection, invoice or by means of a voucher (s) (§ 6). In order to use the PayPal payment service, the customer must be registered or registered with PayPal (www.paypal.de). If he has deposited his bank account or credit card number with PayPal, he pays in our online shop by entering his e-mail address and his password.

5.2. Money orders, checks or bills of exchange are not accepted by us.5.3. The invoices provided by us are due immediately and payable without deduction. The payment is considered to be made when we have the payment amount. The customer shall be in default if he fails to do so within thirty days of the due date and receipt of an invoice or similar payment schedule and has been informed of this in the invoice or similar payment schedule. In case of default, we are entitled to charge default interest for consumers in the statutory amount.5.4. The customer is only entitled to offset if the counterclaims have been legally established, acknowledged by the seller or are undisputed; this does not apply if the customer claims the defect against the seller from the same contract. The customer is only authorized to exercise a right of retention if his counterclaim is based on the same sales contract.

§ 8 Delivery Terms / Delivery Times / Costs

8.1. The delivery times stated in the online shop for the individual goods apply.8.2. We deliver the goods ourselves or under orders from third parties to the delivery address stated by the customer when ordering, subject to a different agreement with the customer at ground level to the curb (in case of delivery by freight carrier) or up to the first door (in case of delivery by parcel service). The delivery and shipping costs (§ 8.3) are borne by the customer; this also applies if partial deliveries are made at the instigation of the customer and this increases the shipping costs compared to a total delivery.8.3. The shipping and delivery costs associated with an order are listed in the product descriptions for the products offered as well as in the order confirmation and any order confirmation. If in addition to the shipping costs customs duties or other costs as delivery costs (packaging, insurance and processing costs) should additionally be incurred, they must always be borne by the customer; this also applies if the delivery should otherwise be free of charge.8.4. Shipping is always insured. We ask that any damages visible on receipt of the goods, including those on the packaging, be confirmed by the respective shipping company in text form (eg letter, fax, e-mail). In the case of obvious damage to the goods, the customer has a duty to give notice, failure to comply with which may result in the loss of claims for damages (§ 9).8.5. If the goods ordered by the customer are wholly or partly out of stock and for this reason the delivery of the goods is delayed, we will inform the customer immediately in text form (eg letter, fax, e-mail). In this case, the seller is entitled to partial deliveries to an extent that is reasonable for the customer. Additional shipping costs are borne by the seller in this case. This does not affect the legal claims of the customer due to default.8.6. The customer can pick up the goods in exceptional cases, as an alternative to shipping, in our shop. For this purpose, the goods will be kept ready for collection by the customer from the date stated in the order confirmation. If a pickup is not made within one week after the delivery, the customer is in default of acceptance. In the event of default of acceptance, we reserve the right to withdraw from the contract for a reasonable period of grace set by us for the customer, and to charge a processing fee of 5 for the further storage of the goods until collection by the customer or our withdrawal % of the value of the goods, but at least 50, - EUR. The customer reserves the right to prove that we did not incur any processing costs at all or that this is significantly lower than the processing fee. Further claims of the seller remain unaffected.8.7. The sales volume corresponds to the commercial sales volumes in the private environment.